Shipping policy
This Shipping Policy outlines the terms and conditions related to the shipping of products ordered from our website. By placing an order with us, you agree to the terms outlined below.
1. Order Processing:
- All items are premade and ready to ship.
- Most orders ship within 3–5 business days after payment is received.
- Tees ship within 1–14 business days. The time for each tee is listed on its product page.
- Processing times may vary during peak seasons and drops.
2. Shipping Methods:
- Free standard shipping on all U.S. orders.
- Shipping options and costs are displayed during checkout.
3. Shipping Locations:
- We ship within the United States and internationally.
- If your location is not listed during checkout, please contact our customer service for assistance.
4. Shipping Times:
- U.S. orders: 3–5 business days after shipping.
- International orders: 1–2 weeks after shipping.
5. Tracking Information:
- Once your order ships, you will receive a confirmation email and text with tracking information.
- You can track your order at any time on our Track Order page.
6. Shipping Fees:
- U.S. shipping is free on every order.
- International shipping is $40, and free on orders over $500.
- Customs duties, taxes, or fees may apply to international orders and are the responsibility of the recipient.
7. Delays and Issues:
- We are not responsible for delays caused by factors beyond our control, such as weather, customs, or carrier disruptions.
- In the event of a delay, we will provide updates and help resolve any issues.
8. Lost or Damaged Shipments:
- If your order is lost or damaged in transit, please contact us as soon as possible.
- We will work with the carrier to investigate and provide a suitable solution.
9. Address Accuracy:
- It is your responsibility to provide accurate and complete shipping information at checkout.
- We are not liable for orders delivered to the wrong address due to incorrect information provided.
10. Changes to Shipping Policy:
- We may update this Shipping Policy from time to time. The "Effective Date" at the top shows the last revision.
11. Contact Us:
-If you have any questions about this Shipping Policy, please contact us at support@lonechryst.comÂ
By placing an order with us, you agree to abide by the terms outlined in this Shipping Policy.