Refund policy

All sales are final. Please review the details below before placing your order.

Sizing Disclaimer

We do not offer refunds or exchanges for incorrect sizing.
To help you choose the right fit, we provide detailed size charts, model measurements, and fit guidance on all product pages. Please review these before placing your order.

Defective or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery. Once the issue is verified, we will issue either a replacement or a refund.

Return Window

Claims for defective or incorrect items must be submitted within 14 days of receiving your package.

Eligibility for Returns

To qualify for a replacement or refund due to a defective or incorrect item:

• Items must be unworn, unwashed, and unused

• All original tags and packaging must remain intact

Any item returned without meeting these conditions will not be eligible for a refund or replacement.

Return & Exchange Processing Fee

A $15 processing fee applies to all approved returns or exchanges to cover handling and processing costs.

Return Shipping

Customers are responsible for return shipping costs, which vary based on location and courier.

International Orders

All international orders are final sale. Returns and exchanges are not available for international purchases.

Sizing Assistance & Support

If you’re unsure about sizing or need help with your order, please contact us at lonechryst@gmail.com. We're here to help and will resolve any issues quickly.